Refund policy - ArLew Career Studio

At ArLew Career Studio, we are committed to providing high-quality career services designed to help you reach your professional goals. We understand that circumstances may change, and we aim to handle refund requests fairly and transparently.

Refund Eligibility

You are eligible for a full (100%) refund if you request it before any services have been provided, such as consultations or content delivery. Once your consultation has taken place, a partial refund may be issued in accordance with the terms below.

Post-Consultation Refunds

If you request a refund after your consultation, a $50 consultation fee will be deducted from your refund total. This fee covers the time, insights, and personalized support provided during your session.

Non-Refundable Situations

Refunds are not available under any of the following circumstances:

• After delivery of any draft or final service materials (e.g., resumes, cover letters, LinkedIn updates).

• Failure to respond or provide required information within 7 days of purchase.

• Client dissatisfaction based on personal preferences or expectations that fall outside the purchased and/or agreed scope of work.

How to Request a Refund

To request a refund, please email us at info@arlewcareerstudio.com with:

• Your full name

• Purchase date

• Reason for the request

Refunds are processed within 7–10 business days after review.

Contact Us

If you have any questions about this Refund Policy, please feel free to contact us directly at info@arlewcareerstudio.com. We're here to help.